Contact us

Have a question about Chill Bucket, The VIP Club, or whether our product is right for you? We’d love to hear from you. Use the contact form on this page to send us a note and we’ll get back as soon as we can.

You can reach out about anything Chill4u related: product details, crowdfunding pre-order questions, shipping timelines, partnership ideas, press inquiries, or just to share how you’re planning to use your Chill Bucket. If something on the site isn’t clear, tell us—that’s how we make it better.

Please include as much detail as you can, especially if you’re asking about an existing order. Order numbers, the name used at checkout, and your location all help us track things down faster and give you a more useful reply.

We’re a small team, so you’re not writing into a giant call center. Real humans working on Chill Bucket every day will read your message, and we do our best to respond in a timely and thoughtful way.

After you hit send, keep an eye on your inbox for our reply, and check your spam or promotions folder if you don’t see anything. However you reach out, thanks for taking the time to connect with us.